Charge Back Policy

If you chargeback an item that violates the V Shred Terms & Conditions, we will reach to be sure it’s not a mistake from your account, or if someone hacked your bank account. We then give you the chance to call your bank and cancel the dispute to get this fixed in case it was an error by your bank before we call our legal team and have them pursue this action as fraud. We keep record of every transaction and the timing documented to be forwarded to our legal team in case this happens. You have a 24 hour window to correct the issue.


We offer a 30 day money back guarantee and will provide a full refund as long as it does not violate our Terms & Conditions.


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